PAYMENT, SHIPPING AND RETURN POLICY
For all online sales we only accept money orders, cashier’s checks and credit cards for payment.
No personal checks will be accepted. You can also call our office directly and purchase directly and only via one of our sales representatives, you may pay with a personal check. The check will need to arrive and it must clear before the item is shipped, so please allow up to 14 days for confirmation that your check has cleared. For faster processing, pay via Paypal, Venmo, Apple pay cashier’s check, square via our secure bank online merchant under our OCS businesses. vitamin account.
For custom order items subject to prepayment, a 50% deposit is required to confirm orders, with the balance due prior to shipping. Email custom order information to firstname.lastname@example.org
All orders are shipped via USPS Priority/Insured mail with delivery confirmation.
Shipping fees are not refundable under any circumstance.
Other shipping methods are available upon request, however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.
International Shipping Information is available upon request. We will ship international orders when payment is made via a verified PayPal account.
Returns will be accepted only if the return is sent within three days of the delivery confirmation date.
A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier. Orders that are paid for with credit card and returned will be assessed at $3.00 processing fee.
All packages are to be fully insured. You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused. We do not refund shipping cost or credit cards fees. They will be deducted from the total amount of your refund. Must return the item within 30 days of your purchase.
Mail your returned item to:
Eyes and Body, INC
P.O 3645 Manhattan Beach, 90266
Include in your package a signed letter stating the reason for your return and the original receipt.